Db 10 Privacy Policy – Protecting Your Information Our Commitment

When you register or use our services at db 10, we collect certain necessary information. This privacy policy transparently explains every aspect of how db 10 handles data collection. We only collect information that is genuinely required to provide our services.

Db 10 collects the following types of information:

• Identity Information: Full name, date of birth, nationality, and national ID or passport number.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: Deposit and withdrawal methods, transaction history, and bKash/Nagad/Rocket account details.
• Device Information: IP address, browser type, operating system, and device identifier.
• Usage Data: Login times, betting history, preferred games, and usage patterns on the platform.
• Verification Details: A copy of your ID and a selfie, as part of the KYC process.

Db 10 uses collected data only for specific and legitimate purposes. The reasons for each use of your data under this privacy policy are outlined below:

Db 10 uses your information to manage accounts, verify transactions, send promotional offers (with your consent), run responsible gaming programs, and meet legal obligations. Your data will never be used for any unauthorized purpose.

Db 10 does not sell or rent your personal information to third parties. However, we may share data with partners in a limited set of circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Legal Authorities: db 10 is legally required to disclose information upon receipt of a government order or court directive.
• Technology Service Providers: Contracted partners for hosting, cybersecurity, and analytics services — all bound by strict confidentiality agreements.
• Anti-Fraud System: Third-party verification services used for fraud prevention.

Db 10 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve the quality of our services.

Db 10 uses the following types of cookies:

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: Analyzes platform usage patterns to help improve our services.
• Marketing Cookies: To show relevant promotional offers — you have the option to opt out.

Cookies can be managed at any time through your browser settings. However, disabling essential cookies may cause some features of db 10 to stop working.

Db 10 follows the highest industry standards to protect your personal and financial information. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Use 2FA to add an extra layer of security to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems are active at all times.
• Regular Audits: Third-party security experts regularly audit db 10's systems.
• Staff Training: db 10 staff receive data protection training.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

Every registered user at db 10 has the following rights regarding their personal information. Your rights under this privacy policy are:

• Right to Access Your Data: You may request to know what information db 10 holds about you.
• Right to Rectification: You can update any incorrect or incomplete information.
• Right to Erasure: You may request deletion of data that falls outside legal retention requirements.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Data Portability: You have the right to receive your data in a readable format.
• Right to Object: You can object to your data being used for marketing purposes.

To exercise any of the above rights, contact db 10 customer support. We will respond to your request within 30 business days.

Db 10 does not store your data indefinitely. Specific retention periods apply to each type of information:

• Account Information: For the duration the account is active, and 5 years after closure.
• Transaction Details: 7 years, as required by legal obligations.
• KYC Information: Up to 5 years after account closure.
• Log & Usage Data: Up to 2 years.
• Cookies: Ranging from 1 day to 1 year depending on the type.

Data is securely and permanently deleted upon expiry. db 10 never stores information beyond what is necessary — this is a fundamental part of our privacy policy.

Db 10 works with a number of trusted third-party service providers to operate the platform. These services have their own privacy policies, and db 10 is not responsible for how they use data. We only partner with providers that maintain high standards of data protection.

Db 10 strictly does not collect information from anyone under the age of 18. Our platform is for adults only. Age verification is mandatory at the time of registration.

If we become aware that a minor has registered on our platform, the account will be immediately closed and all collected data will be permanently deleted. If a parent or guardian suspects their child is using db 10, please contact us.

Db 10 may update this privacy policy from time to time. When changes are made, the revised date will be noted on this page. For significant changes, you will be notified in advance via your registered email or SMS.

Continued use of db 10 after updated policies are published will be considered acceptance of the new terms. If you do not agree, please request account closure.

If you have any questions about this privacy policy or any requests regarding your information, please contact the db 10 support team:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website.
• Support Hours: 24 hours a day, 7 days a week.
• Response Time: Typically within 24 hours.

Db 10 takes every privacy-related request seriously and aims to resolve it within a maximum of 30 business days.